When Windows won't boot into either normal or safe mode, it may be due to (any one or more of)
- The filesystem on your hard drive (your "HD") is corrupted/damaged
- One or more critical Windows files needed to boot and on your HD are, themselves, missing and/or corrupt
- Hardware problems (including but not limited to the drive itself)
When your computer won’t boot (and assuming you haven’t been backing your stuff up in the first place – which is a no! no!) you basically have two approaches to try and get to your personal data still on your hard drive
Remove your HD so you can then connect it to a friend’s computer (e.g via direct cable or by putting it inside an external enclosure) and try retrieving your data while booted on friend’s computer or
Boot your computer from CD or flash drive (since you can’t boot from HD). By using the right bootable CDs/flash drives you can often (but, of course, not always) recover your files from your hard drive while it's still inside your own computer!
Step 1: Boot into the Windows Recovery Console> If you lost your hard drive due to a crash or virus you might need to first fix the filesystem on the disk before you can access the files/folders
> Run the Windows command chkdsk /r from the Recovery Console to scan and fix filesystem errors
The Windows Recovery Console allows you to run chkdsk. Chdsk is a Windows tool that verifies and fixes your HD’s filesystem
If you have your Windows Installation CDs
then click here for how to boot into recovery console this is a work in progress to be completed